Avaya
Contact happens once. Connection is forever.
Avaya unifies fragmented experiences, transforming the contact center from a tool for surface-level interaction to the center of customer connection.
Connection transforms experience
Use AI and intelligent orchestration to connect the enterprise channels, insights, technologies and workflows that create exceptional relationships.
Connect channels
Bring voice and digital interaction channels together so communication flows seamlessly.
Connect insights
Combine fragmented customer knowledge to unlock preferences and speed smarter decisions.
Connect technologies
Unify AI, applications and systems into a single ecosystem that keeps your business agile.
Connect workflows
Integrate and seamlessly orchestrate every workflow to power instant action and impact.
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Avaya Infinity™: Driving intelligent orchestration and creating connections
Learn about strengthening customer relationships and building business value.
The world’s leading organizations trust Avaya
10/10
Ten of the top 10 global commercial and savings banks trust Avaya contact center solutions.
115
Federal/National governments in 115 countries rely on Avaya.
11 K
More than 11,000 health care organizations around the world trust Avaya.